Get help with things of a special nature like energy efficiency if they apply to you.
PARTNERING FOR SUCCESS
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Get your thoughts together, create
accurate and professional records. Spend the time to develop good presentations at it will pay off in the long run. Walk around and make notes using a format that is designed to be complete. It will also assist you in knowing what kind of questions to ask when you speak to contractors, insurance company staff or adjusters and others. It will become a record where you can note what is not being included that should be included, you can do things like attach estimates and take photos.
All these things are important for you to document instead of telling people you don't know anything. Be persuasive.
Put forth a little effort to learn and record the problem as it is truly in your best interest to understand.